Why Was a Return Fee Taken Out of My Refund?

A returned package sends a refund arrow toward a wallet while a smaller portion branches off toward a delivery truck.

The refund email arrives, and the number is wrong. Not wildly wrong. Wrong by about ten dollars. You didn’t do anything strange. There was a return label in the box, or the store’s website made you one in a couple of clicks. You taped up the package, dropped it off, and waited. Somewhere between the … Read more