Your Bank Balance Was Positive. So Why Did You Get an Overdraft Fee?

A bank employee points to an entry on a statement lying between him and a customer, with a debit card nearby.

You checked your balance before paying. It was positive. Later, an overdraft fee appeared beside a purchase you thought you could afford. Start by asking the bank which transaction triggered the fee, which balance it used, and at what time. A positive number in an app can coexist with unavailable funds or a later shortfall. … Read more